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Industries

Sector context changes what good looks like

A patient intake form and a warehouse scanning app are both software. Almost nothing else about building them is the same. These are the industries where we have enough repetition to be genuinely useful.

Regulatory surface

The rules that decide what can be built

In a regulated sector the constraint is rarely technical. It is which data may leave which system, what a piece of marketing is allowed to claim, and who has to sign before anything ships. These are the frameworks we routinely design against — listed so you can tell in thirty seconds whether we have met yours before.
  • Healthcare
    HIPAAHITECH42 CFR Part 2ADA & WCAG 2.2 AAState privacy lawsTCPA
  • Financial Services
    GLBASOC 2 Type IIPCI DSSFINRA & SEC advertising rulesECOA / fair lendingCCPA / CPRA
  • Education
    FERPAADA & Section 508Title IV marketing rulesCOPPAState authorization requirements
  • Government Contractors
    CMMC 2.0NIST 800-171FedRAMPSection 508FAR / DFARSITAR where applicable
Naming a framework means we have built inside its constraints, not that we are your compliance counsel. Your regulatory function signs off; our job is to hand them something that passes.
What this list is and is not

What repeats

Four problems that look sector-specific and are not

Sector context changes the vocabulary and the constraints. Underneath, the same four problems account for most of the work we are asked to do — which is why experience in one industry transfers to the next faster than either side expects.

A process that lives outside the system of record

Someone maintains the real workflow in a spreadsheet, a shared inbox or their own head, because the official system was designed around billing or reporting rather than around the job. The fix is almost never replacing the system of record — it is building the thin layer the staff already improvised, properly.

Demand that arrives faster than intake can absorb it

Marketing works, volume rises, and the bottleneck moves to qualification, scheduling or fulfillment. Spending more at the top of the funnel at that point makes the problem worse. We measure where the queue actually forms before recommending anything upstream of it.

Reporting nobody trusts

Two systems disagree, so leadership relies on an analyst's monthly reconciliation and decisions wait on it. This is a definitions problem far more often than a tooling problem, and it is solved by agreeing what each number means before choosing where it lives.

Integration held together by one person

A nightly export, a script on someone's machine, a manual re-key between two vendors. It works until that person is on vacation. Making it boring — retryable, monitored, documented — is usually a two-week job that has been deferred for three years.

Honesty policy

If your sector is not here, say so anyway

We take work outside these industries regularly. What we will not do is claim expertise we have not earned — if you are the first client we would have in a sector, we will tell you that in the first conversation and price the learning curve accordingly.

Next step

Bring us the specifics of your industry

Regulation, buying cycle, legacy systems, seasonality — the constraints are the interesting part. Tell us yours.

No pitch deck. A 30-minute conversation about what you are trying to achieve.