Skip to content

Ecommerce · 2025

A replatform that paid for itself in eleven weeks

A direct-to-consumer home goods brand had outgrown a heavily-app-laden storefront that loaded in six seconds on mobile. We rebuilt it, then worked the funnel.
Client
DTC home goods brand
Duration
4 months
Services
4 practices involved

Placeholder content. These engagement details illustrate structure and formatting. They are not reported client results and will be replaced with verified client stories before this site goes live.

Results

Mobile page load time
6.1s → 1.6sMobile page load time
Mobile conversion rate
+38%Mobile conversion rate
Non-brand organic revenue in seven months
+112%Non-brand organic revenue in seven months
To recover the full project cost
11 weeksTo recover the full project cost

The challenge

What was actually going wrong

The brand was spending significantly on paid social with acceptable click costs and disappointing revenue. Mobile pages took over six seconds to load, and analytics showed a large share of paid visitors leaving before the page finished rendering — traffic paid for and never seen.

The store had accumulated twenty-eight apps over four years. Several duplicated functionality, three were no longer used by anyone on the team, and collectively they added substantial render-blocking JavaScript to every page.

Organic revenue was almost entirely branded. Category pages had no content, faceted navigation was generating tens of thousands of crawlable URLs, and new products were taking weeks to appear in search results.

Our approach

How we worked the problem

  1. 01

    Audit before rebuilding

    We measured each app's performance cost and business value. Eleven were removed outright, six replaced with lightweight custom code, and the rest kept with loading deferred.

  2. 02

    Rebuild the storefront headless

    Catalog and content rendered statically at the edge with commerce operations kept on the existing platform, which preserved the checkout and back office the team relied on.

  3. 03

    Fix the crawl problem

    Faceted navigation was restructured so genuinely valuable filter combinations became indexable landing pages and the combinatorial remainder was excluded, redirecting crawl budget to products.

  4. 04

    Give category pages something to rank on

    Category content, buying guidance and enriched product attributes were produced across the catalog with an assisted pipeline and human editing.

  5. 05

    Then optimize the funnel

    With speed fixed, we ran a structured testing program on product and cart pages, focusing on shipping cost transparency and mobile checkout friction.

The outcome

What changed afterward

The performance work alone accounted for most of the conversion gain, which reframed how the brand evaluates future site changes — every proposed addition is now assessed against a performance budget before it ships.

Non-brand organic became a meaningful revenue channel for the first time, reducing dependence on paid social during a period when acquisition costs rose across the category.

We had been treating site speed as a technical detail. It was the single largest thing suppressing our return on ad spend.
Head of EcommerceDirect-to-consumer home goods brand

Keep exploring

Services used in this engagement

Ecommerce SEO

Category and product pages that earn non-brand revenue.

More work

Other engagements

Logistics & Transportation20256 months

Replacing 400 status calls a day with a customer visibility portal

A national third-party logistics provider was losing bids over visibility capability and burning customer service capacity on status requests. We built a shipment tracking platform on top of their existing TMS.

Inbound status calls within four months
-62%Inbound status calls within four months
Enterprise bids advanced past the visibility requirement
9 of 11Enterprise bids advanced past the visibility requirement
Healthcare20255 months

Cutting patient intake from 22 minutes to under 6

A specialty medical group operating fourteen locations was losing clinical capacity to paper intake and manual insurance verification. We built a HIPAA-compliant digital intake system integrated with their EHR.

Average intake processing time
22 → 5.8 minAverage intake processing time
Insurance-related claim denials
-71%Insurance-related claim denials

Next step

Have a problem shaped like this one?

Bring us the version of it you are dealing with. The first conversation costs nothing and usually clarifies more than a proposal would.

No pitch deck. A 30-minute conversation about what you are trying to achieve.

Back to all case studies